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Privacy Policy

Last Updated: 11th May 2026

 

1. Introduction and Company Information

Vaarahi International Services LLC ("we", "us", "our", or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website VaarahiMart.com (the "Website") or make purchases from us.

 

Company Information:

  • Company Name: Vaarahi International Services LLC

  • Legal Structure: Limited Liability Company registered in a Sharjah, Media City Free Zone, UAE

  • Registered Address: Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah

  • License Number: 1803785.01

  • Contact Email: info@vaarahiint.com

  • Contact Phone: +971 501070909

 

This Privacy Policy applies to all customers, website visitors, and individuals who use our free astrologer consultation service.

 

By accessing or using VaarahiMart.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our Website or provide us with your personal information.

 

2. Definitions

For the purposes of this Privacy Policy:​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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3. Types of Personal Data We Collect

We collect the following categories of personal data:

3.1 Account and Order Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment gateways)

3.2 Astrologer Consultation Information (Sensitive Data)

  • Date of birth

  • Time of birth

  • Place of birth

  • Any additional information you voluntarily provide regarding your goals or concerns (e.g., career, health, relationships)

 

Note: Birth details are considered sensitive personal data under UAE law as they reveal religious or philosophical beliefs. We process this data only with your explicit consent, which you provide by voluntarily submitting this information through our consultation form.

 

3.3 Technical and Usage Data

  • IP address

  • Browser type and version

  • Device information

  • Pages you visit on our Website

  • Time and date of your visit

  • Referring website URLs

3.4 Communication Data

  • Any information you provide when contacting our customer support team

  • Product reviews and feedback you submit

 

4. Legal Basis for Processing Your Data

Under UAE PDPL, we must have a legal basis to process your personal data. We rely on the following grounds:

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5. How We Collect Your Data

We collect your personal data through the following methods:

5.1 Direct Collection (Information You Provide)

  • When you create an account on VaarahiMart.com

  • When you place an order

  • When you submit the free astrologer consultation form

  • When you contact our customer service team

  • When you subscribe to our newsletter or marketing communications

  • When you leave product reviews

5.2 Automatic Collection (Cookies and Tracking)

  • When you browse our Website, we automatically collect technical data through cookies and similar technologies

  • You can control cookie preferences through your browser settings

5.3 Third-Party Sources

  • Payment processors (who verify your payment information)

  • Shipping carriers (who receive your address for delivery purposes)

 

6. How We Use Your Data

We use your personal data for the following purposes:

6.1 Order Processing and Delivery

  • Process and fulfil your orders

  • Communicate order status and shipping updates

  • Process refunds and returns

  • Verify your identity to prevent fraud

6.2 Astrologer Consultation Service

  • Analyze your birth chart to provide gemstone recommendations

  • Send you your personalized consultation report

  • Respond to follow-up questions about your consultation

6.3 Customer Support

  • Respond to your inquiries and complaints

  • Resolve issues related to orders or products

6.4 Marketing Communications (with your consent)

  • Send you promotional offers and new product announcements

  • Notify you about sales and discounts

  • You may unsubscribe at any time by clicking the "unsubscribe" link in any marketing email

6.5 Website Improvement

  • Analyze usage patterns to improve our Website design and functionality

  • Personalize your shopping experience

6.6 Legal and Regulatory Compliance

  • Maintain records as required by UAE consumer protection and tax laws

  • Respond to lawful requests from UAE government authorities

 

7. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your data in the following circumstances:

7.1 Service Providers (Processors)

We share your data with trusted third-party service providers who assist us in operating our business:

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All service providers are contractually obligated to process your data only on our behalf and in accordance with our instructions, and to implement appropriate security measures.

 

7.2 Legal Disclosures

We may disclose your personal data if required to do so by UAE law or in response to a lawful request from:

  • UAE courts or judicial authorities

  • UAE Data Office (the federal data protection regulator)

  • Law enforcement agencies investigating potential violations of UAE law

7.3 Business Transfers

If Vaarahi International Services LLC is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you of any such change of ownership.

 

8. International Data Transfers

As an e-commerce business operating internationally, we may transfer your personal data to countries outside the United Arab Emirates.

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Under UAE PDPL, personal data may be transferred outside the UAE only if:

  1. The recipient country has an adequate level of protection as determined by the UAE Data Office; or

  2. Appropriate safeguards are in place (such as standard contractual clauses); or

  3. You have provided your explicit consent to the transfer after being informed of the risks.

 

Your consent to international transfers: By using our Website and providing your personal data, you acknowledge and agree that your data may be transferred to and processed in countries other than the UAE. We will take reasonable steps to ensure that your data is processed securely and in accordance with this Privacy Policy.

 

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or damage. These measures include:

  • Encryption: Sensitive data (including payment information and consultation details) is encrypted during transmission using SSL/TLS technology

  • Access Controls: Only authorized personnel have access to personal data, and only as necessary for their job functions

  • Secure Servers: Our Website is hosted on secure servers with firewalls and intrusion detection systems

  • Regular Testing: We periodically review and test our security measures

 

Please note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

 

10. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by UAE law.

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After the retention period expires, we will delete or anonymize your personal data so that it can no longer be linked to you.

 

11. Your Rights as a Data Subject

Under UAE PDPL, you have the following rights regarding your personal data:

 

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How to exercise your rights:

  • Send an email to: info@vaarahiint.com

  • Subject line: "Data Subject Request – [Your Name]"

  • We may need to verify your identity before processing your request

  • We will respond within 30 days of receiving your verified request

  • There is no fee for exercising your rights, except for manifestly unfounded or excessive requests

 

12. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience.

12.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our Website.

12.2 Types of Cookies We Use

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12.3 Your Cookie Choices

  • When you first visit our Website, you will see a cookie banner asking for your consent to non-essential cookies

  • You can withdraw your consent at any time by adjusting your browser settings or using our cookie preference center

  • Most browsers allow you to block or delete cookies. However, blocking essential cookies may affect the functionality of our Website

13. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take steps to delete such information from our records.

 

14. Sensitive Data: Astrologer Consultation

We collect birth details (date, time, and place of birth) as part of our free astrologer consultation service. Under UAE PDPL, this information may be considered sensitive personal data because it relates to religious or philosophical beliefs.

14.1 Your Explicit Consent

By submitting your birth details through our consultation form, you provide explicit, informed, and unambiguous consent for us to:

  • Process your birth chart using astrological methods

  • Provide you with gemstone recommendations

  • Communicate the results to you via email or phone

14.2 Your Rights Specific to Sensitive Data

  • You may withdraw your consent at any time

  • You may request deletion of your birth details at any time

  • We will not process your sensitive data for any purpose other than providing the astrological consultation without obtaining separate explicit consent

14.3 Disclaimer

Astrological consultations are for informational purposes only and should not replace professional medical, financial, or legal advice.

 

15. Complaints and the UAE Data Office

If you believe we have violated your data protection rights, we encourage you to contact us first so we can resolve your concern. If you are not satisfied with our response, you have the right to lodge a complaint with UAE Data Office (the federal data protection regulator under UAE PDPL)

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16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be published on this page with a revised "Last Updated" date.

 

Important Note: Under UAE Consumer Protection Law, we cannot unilaterally amend this policy in a manner that harms your existing rights without your consent. For material changes that affect how we process your existing data, we will notify you via email or through a prominent notice on our Website before the change takes effect.

 

We encourage you to review this Privacy Policy periodically.

 

17. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or need to report a data breach, please contact us at:

 

Vaarahi International Services LLC
Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah
Email: info@vaarahiint.com

Phone: +971 501070909

Attention: Data Protection Officer (DPO)

 

By using VaarahiMart.com, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

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